Privacy Policy

Last Updated April 15, 2003

Uses and Disclosure of Health Information


This notice is effective as of April 15, 2003

Excel Treatment Center is committed to protecting the privacy of the personal and health information we collect or create as part of providing health care services to our clients, known as “Protected Health Information” or “PHI”. PHI typically includes your name, address, date of birth, billing arrangements, care, and other information that relates to your health, health care provided to you, or payment for health care provided to you. PHI DOES NOT include information that is de-identified or cannot be linked to you.

This notice of Health Information Privacy Practices (the “Notice”) describes Excel Treatment Center’s duties with respect to the privacy of PHI, Excel Treatment Center’s use of and disclosure of PHI, client rights and contact information for comments, questions, and complaints.

Excel Treatment Center obtains most of its PHI directly from you, through care applications, assessments and direct questions. We may collect additional personal information depending upon the nature of your needs and consent to make additional referrals and inquiries. We may also obtain PHI from community health care agencies, other governmental agencies or health care providers as we set up your service arrangements.

Excel Treatment Center is required by law to provide you with this notice and to abide by the terms of the Notice currently in effect. Excel Treatment Center reserves the right to amend this Notice at any time to reflect changes in our privacy practices. Any such changes will be applicable to and effective for all PHI that we maintain including PHI we created or received prior to the effective date of the revised notice. Any revised notice will be mailed to you or provided upon request.

Excel Treatment Center is required by law to maintain the privacy of PHI. Excel Treatment Center will comply with federal law and will comply with any state law that further limits or restricts the uses and disclosures discussed below. In order to comply with these state and federal laws, Excel Treatment Center has adopted policies and procedures that require its employees to obtain, maintain, use and disclose PHI in a manner that protects client privacy.

Except as outlined below, Excel Treatment Center will not use or disclose your PHI without your written authorization.

The authorization form is available from Excel Treatment Center (at the address and phone number below). You have the right to revoke your authorization at any time, except to the extent that Excel Treatment Center has taken action in reliance on the authorization.

The law permits Excel Treatment Center to use and disclose your PHI for the following reasons without your authorization:

For Your Treatment: We may use or disclose your PHI to physicians, psychologists, nurses and other authorized healthcare professionals who need your PHI in order to conduct an examination, prescribe medication or otherwise provide health care services to you.

To Obtain Payment: We may use or disclose your PHI to insurance companies , government agencies or health plans to assist us in getting paid for our services . For example, we may release information such as dates of treatment to an insurance company in order to obtain payment.

For Our Health Care Operations: We may use or disclose your PHI in the course of activities necessary to support our health care operations such as performing quality checks on your employee services. We may also disclose PHI to other persons not in Excel Treatment Center’s workforce or to companies who help us perform our health services (referred to as “Business Associates”) we require these business associates to appropriately protect the privacy of your information.

As Permitted or Required By The Law: In some cases we are required by law to disclose PHI. Such as disclosers may be required by statute, regulation court order, government agency, we reasonably believe an individual to be a victim of abuse, neglect or domestic violence: for judicial and administrative proceedings and enforcement purposes.

For Public Health Activities: We may disclose your PHI for public health purposes such as reporting communicable disease results to public health departments as required by law or when required for law enforcement purposes.

To Avert Serious Threat to Health and Safety: We may disclose PHI if we believe in good faith that doing so will prevent or lessen a serious or imminent threat to the health and safety of a person or the public.

Disclosures of Health Related Benefits or Services: Sometimes we may want to contact you regarding service reminders, health related products or services that may be of interest to you, such as health care providers or settings of care or to tell you about other health related products or services offered at Excel Treatment Center. You have the right not to accept such information.

Incidental Uses and Disclosures: Incidental uses and disclosures of PHI are those that cannot be reasonably prevented, are limited in nature and that occur as a by-product of a permitted use or disclosure. Such incidental used and disclosures are permitted as long as Excel Treatment Center use reasonable safeguards and use or disclose only the minimum amount of PHI necessary.

To Personal Representatives: We may disclose PHI to a person designated by you to act on your behalf and make decisions about your care in accordance with state law. We will act according to your written instructions in your chart and our ability to verify the identity of anyone claiming to be your personal representative.

To Family and Friends: We may disclose PHI to persons that you indicate are involved in your care or the payment of care. These disclosures may occur when you are not present, as long as you agree and do not express an objection.

These disclosures may also occur if you are unavailable, incapacitated, or facing an emergency medical situation and we determine that a limited disclosure may be in your best interest. We may also disclose limited PHI to public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other person that may be involved in caring for you. You have the right to limit or stop these disclosures.

Access to Certain Records: You have the right to inspect and copy your PHI in a designated record set except where State law may prohibit client access. A designated record set contains medical and billing and case management information. If we do not have your PHI record set but know who does, we will inform you how to get it. If our PHI is a copy of information maintained by another health care provider, we may direct you to request the PHI from them. If Excel Treatment Center produces copies for you, we may charge you up to $1.00 per page up to a maximum fee of $50.00. Should we deny your request for access to information contained in your designated record set, you have the right to ask for the denial to be reviewed by another healthcare professional designated by Excel Treatment Center.

Amendments to Certain Records: You have the right to request certain amendments to your PHI if, for example, you believe a mistake has been made or a vital piece of information is missing. Excel Treatment Center is not required to make the requested amendments and will inform you in writing of our response to your request.

Accounting of Disclosures: You have the right to receive an accounting of disclosures of your PHI that were made by Excel Treatment Center for a period of six (6) years prior to the date of your written request. This accounting does not include for purposes of treatment, payment, health care operations or certain other excluded purposes, but includes other types of disclosures, including disclosures for public health purposes or in response to a subpoena or court order.

Restrictions: You have the right to request that we agree to restrictions on certain uses and disclosures of your PHI, but we are not required to agree to your request. You cannot place limits on uses and disclosures that we are legally required or allowed to make.

Revoke Authorizations: You have the right to revoke any authorizations you have provided, except to the extent that Excel Treatment Center has already relied upon the prior authorization.

Delivery by Alternate Means or Alternate Address: You have the right to request that we send your PHI by alternate means or to an alternate address.

Complaints & How to contact us: If you believe your privacy rights have been violated, you have the right to file a complaint by contacting Excel Treatment Center at the address and/or phone number indicated below. You also have the right to file a complaint with the Secretary of the United States Department of Health and Human services in Washington, D.C. Excel Treatment Center will not retaliate against you for filing a complaint.

If you believe your privacy rights have been violated, you may make a complaint by contacting Executive Director Frank Florence, HIPAA Privacy Officer at (609) 270-5222 or the Secretary for the Department of Health and Human Services. No individual will be retaliated against for filing a complaint.

The U.S. Department of Health and Human Services

200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll Free: 1-877-696-6775

Please be aware that mail sent to the Washington D.C area offices takes an additional 3-4 days to process due to changes in mail handling resulting from the Anthrax crisis of October 2001.

How Does It Work?

We know that most people are unfamiliar with how the rehabilitation process works. This is completely normal – our application process is designed to be as simple as possible. Our caring staff will provide all of the guidance you or your loved one needs to make the journey into recovery as streamlined as possible.

Who Do We Treat?

We specialize in offering treatment to younger adults and adults in mid-life. At the Excel Center, we believe that recovery is possible for anyone, no matter what age or background. However, different groups of people face different challenges. As such, we make sure that the treatments we offer are varied and meet each of our clients’ exact needs. We consider the different life experiences, pressures, and histories of everyone who seeks help from us.

Addictions That We Treat

Many people who are in active addiction do not understand why they cannot stop. Our clients typically arrive at Excel Center, having tried to stop off their own accord multiple times. This can lead to feelings of guilt and shame. Addiction is not a moral failing – it is a recognized disease. Prolonged exposure to substances alters the physical make-up of the brain’s reward pathways. This means that people will compulsively seek the substance or behavior they are addicted to, despite the negative effects it may be having on their life. Addiction also greatly diminishes the power of choice. Many people find that their behavior in active addiction is very far removed from their usual moral compass.

  • Alcoholism
  • Cannabis
  • Cocaine
  • Heroin
  • Crack
  • MDMA
  • Methamphetamine
  • Prescription Drugs
  • Stimulants
  • Synthetic Drugs
  • Gambling
  • Benzodiazepines
  • Oxycodone

We don’t just look at the substance or behavior our client is engaging in – we look at the reasons why our clients are using them. No two people are ever the same, and as such, no two addictions are the same. We approach treatment with an open minded, judgment-free, and goal-oriented attitude.

Treatments Offered

We provide exceptional outpatient treatment to our clients, focusing on empathy and clinical excellence. Our ultimate goal is the wellness of our clients – this is why we offer a range of services designed to perfectly match our clients’ treatment requirements. This includes outpatient, intensive outpatient. We also offer a partial-care program that provides accommodation to our clients whilst they are receiving treatment.

Our clients can expect to receive psychiatric treatment, medication assessment, one-to-one therapy, and group therapies. We also offer a family program. It is this holistic approach that makes the Excel Center unique in the world of addictions treatment. We provide an all-encompassing service that takes care of every need of our clients.

We appreciate that addiction doesn’t just affect those who experience it directly – often, families are caught in the fallout. We know that recovery is easier with an understanding support network, which is why we encourage family members to be involved in our clients’ recovery. We offer supportive therapeutic services, which can educate families on the nature of addiction and how they can best help their loved one, and how they themselves can heal from any of the damage done. Through this, we aim to restore harmony to the entire family unit.

The Excel Center is committed to long-term recovery.This is why our client’s time with us doesn’t just end when their program does.

We are proud to be an integral part of the recovery community in New Jersey. We love to support our clients on their ongoing journey. We provide aftercare programs. We are also partnered with several sober living houses that provide safe and secure accommodation for those just starting their journey.