We will also ask detailed questions about your health, medical history, work and employment history, and your family and social life and history. We appreciate that some of these questions may seem intrusive – after all, we don’t usually speak to someone we have just met about these intimate parts of our life.
All of the information we receive is strictly confidential, so no one you have not authorized will ever hear it. Our assessments are done on a one-to-one basis, so even if a loved one has accompanied you, you will have the option of being alone with our clinician. Whilst we aim for an open and honest relationship with our families and loved ones, we know that there are some things you may not feel prepared to, or it may be inappropriate to, disclose to them.
At the end of your assessment, you’ll receive our expert treatment recommendation. You will also have scheduled your first appointment with your primary therapist by the end of your assessment.
Our ultimate goal is for our clients to have a happy and sustained recovery. For this reason, if we think that another treatment provider is a better choice for you than Excel, we will refer you and make sure you get a prompt appointment.