Frequently Asked Questions

Frequently Asked QuestionsUnfortunately, this depends on a number of factors. These can be dependent on whether or not you need a medical detox, and the communication with the insurance company. If everything goes to plan, we aim to have our clients engaged in a program as quickly as possible. Our aim is to have a potential client engaged in an appropriate level of care within a day, and in some cased within only a few hoursYes – we do accept insurance payments from a number of companies that are listed on our website. We also accept private payments.We are located at 58 North Sussex Street in Dover, New Jersey.Our staff are highly trained in specific areas and are highly sympathetic to issues with addiction and mental health. You can rest easy knowing that our staff has all of the proper certifications to be administering recovery treatment. Our entire facility is accredited by the Joint Commission to meet strict standards for both ongoing practice and updates to our agency in terms of education, qualification and performance.We strongly advise against it – if you are checking into rehabilitation, there is a good chance that you have substances in your body that would prevent you from legally driving. We recommend that cars are left at home, and instead, we can make travel arrangements for you.Yes – phones, computers, and tablets are all permitted, but only during free time. During treatment, the use of electronics not provided for the purposes of treatment is prohibited.Yes – for those residing in local sober living, visits from family and friends are permitted, and usually take place on Sundays. Your family visitors are permitted to take you offsite – to go for a walk, go out for lunch, or to grab a coffee. During this time it is their responsibility to make sure you do not consume or purchase drugs or alcohol. Our case management team can help facilitate family visits with you.Yes – we are not a boot camp. For some people quitting alcohol or drugs, coffee becomes a staple instantly. It can help with alertness and concentration, but it can also come with a downside. If you are not a regular coffee drinker – please beware of the effect it can have on anxiety and heart arrhythmia.Yes – you are free to send mail, but any mail that you receive must be opened under the supervision of a staff member to ensure there is no contraband inside the package.Yes – we want to make your recovery as comfortable for you as possible. That’s why we don’t force patients to quit smoking during treatment. For many, smoking has been a go-to for stressful situations for years, and we don’t intend to take that away just yet. Our primary focus is on the substance that brought you in here, and if quitting smoking is a goal of yours too, we’d be happy to facilitate that as well.Each treatment plan individually designed when you meet your therapist, however, below is a overview of what you may expect:

Focused individual or parent coaching: 1 – 2 appointments
Solution-focused brief therapy: 4 – 5 appointments
Cognitive-behavioral therapy: 6 – 8 appointments
Adult intensive outpatient program: 6 – 10 weeksWe’ll provide a complete self-pay fee schedule during your initial assessment. As of January 1, 2017, self-pay rates include:

Initial assessment $150
Psychiatric evaluation $250

For additional self pay rates and costs, please contact our admissions team today

Important Resources


Can I Keep My Job and Go to Day Treatment?

Realizing that you might need treatment for your addiction is a huge step in the right direction. However, many fear their life will change when they take that first step, including potentially losing their job. This is a valid concern; however, at Excel Treatment Center, we want you to know that you have options.

How Can I Support a Loved One Struggling With Addition?

Addiction not only affects those struggling with the addiction but also affects the friends and family around them. It can be just as challenging to support them as it is to watch them in active addiction. Learning to create a loving, supportive space without enabling can be difficult, but it is crucial to develop this space to help your loved ones through their recovery.


The Importance of Family Participation During Treatment

Addiction is a disease that affects the whole family. Family members often feel the impact of addiction in a very real way, which can lead to feelings of anger, resentment, and frustration. While these emotions are natural, they can also be detrimental to one’s treatment if left unchecked.

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